Terms of Service and Sales (ToS)

blockoff.app is a SaaS software solution designed as a personal aid for pilots to manage and track their aeronautical activity.

The Service notably includes:

• Entering and organising your personal flight logbook;
• Tracking the validity dates of licences, ratings, language proficiency and aeronautical medical certificates;
• Automated e-mail reminders and expiry alerts;
• Training progress and budget tracking (depending on the active features).

1. Eligibility : The Service is accessible to any natural person with legal capacity, or acting under the responsibility of a legal representative.
2. Credentials : The user is solely responsible for the confidentiality of their password and account access. Any action performed from their account is deemed to have been carried out by the user.
3. Accuracy of information : The user undertakes to provide accurate and up-to-date information when registering and using the Service.
4. Account suspension : The Publisher reserves the right to suspend or terminate access to the Service, without notice or compensation, in the event of a breach of these ToS, abusive use, or an attempt to compromise the security of the IT infrastructure.

A. Offers and pricing

The Service is offered with free access during a 14-day trial period, followed by a single paid subscription (monthly or yearly). The applicable prices are those shown in euros (€) on the site at the time of subscription. Prices are displayed inclusive of all taxes (VAT not applicable, Article 293 B of the French General Tax Code).

B. Payment processing

Payments are processed securely via our provider Stripe Payments Europe, Ltd. The Publisher stores no banking details.

C. Automatic renewal and cancellation

Paid subscriptions are entered into with automatic renewal for successive periods of the same duration.

The user may cancel their subscription at any time, in one click, from their account area (via the Stripe Customer Portal) or by writing to contact@blockoff.app. Cancellation takes effect at the end of the current subscription period. No pro-rata refund is made for the remaining period.

A. Waiver of the right of withdrawal

In accordance with Article L. 221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a material medium, the performance of which has begun after the consumer’s express prior agreement.

When subscribing to a paid plan, the user accepts immediate access to the Service and expressly waives their 14-day right of withdrawal.

B. Legal conformity warranty for digital content

In accordance with Articles L. 224-25-12 et seq. of the French Consumer Code, the Publisher is required to provide a digital service that conforms to the contract. The user benefits from the legal conformity warranty for the entire period during which the digital service is provided in the case of continuous subscription. This warranty obliges the Publisher to remedy any lack of conformity arising during this period.

1. Pilot’s exclusive responsibility : In accordance with applicable international and European aviation regulations (SERA, Part-FCL, Part-MED, Part-NCO / Part-CAT), the pilot in command remains the sole and exclusive party responsible for verifying the validity of their licences, ratings, language proficiency and medical certificates, as well as their legal capacity to undertake a flight.
2. No guarantee on alerts : The Publisher implements technical means to ensure the proper functioning of the automated e-mail alert system. However, the Publisher in no way guarantees the actual delivery of messages. The Publisher cannot be held liable in the event of a non-receipt of an alert e-mail due, in particular, to:
   • A network failure or infrastructure malfunction (Vercel, Supabase, Resend, ISP);
   • The e-mail being classified as spam or blocked by the recipient’s e-mail provider;
   • An entry error of the e-mail address or validity dates by the user.
3. Total exclusion of damages : Under no circumstances can the Publisher be held liable for direct or indirect, material or immaterial damages arising from the use of the Service, including without limitation: flight bans, disciplinary or administrative sanctions, loss of employment, licence withdrawal, aviation accident or cancellation of insurance cover.
4. Legal value of the logbook : The data entered in the Application’s digital logbook is provided for indicative and personal purposes. It is the user’s responsibility to ensure its compliance with the requirements of the competent civil aviation authorities (DGAC, EASA, FAA, etc.).

The Publisher strives to keep the Service accessible 24/7 but cannot guarantee uninterrupted availability. Access may be temporarily suspended for maintenance, updates or network failures.

The Publisher cannot be held liable for non-performance or delay in the performance of its obligations in the event of force majeure as defined in Article 1218 of the French Civil Code.

All content of the Application (structure, source code, interfaces, texts, visuals, logos) is the exclusive property of the Publisher. Any unauthorised reproduction, extraction or decompilation constitutes counterfeiting punishable under the French Intellectual Property Code.

1. Changes : The Publisher reserves the right to modify these ToS at any time. Users will be informed of changes by e-mail or via the Application with reasonable notice. Continued use of the Service after a change constitutes acceptance of the new terms.
2. Language : These ToS are drafted in French. Should they be translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

1. Applicable law : These ToS are governed by French law.
2. Amicable resolution : In the event of a dispute, the user undertakes to contact the Publisher first (contact@blockoff.app) in order to seek an amicable solution.
3. Consumer mediation : In accordance with Articles L. 612-1 et seq. of the French Consumer Code, if the preliminary complaint fails, the user may use the consumer mediation service free of charge or use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.
4. Competent jurisdiction : In the absence of an amicable agreement or mediation, the French courts shall have sole jurisdiction to settle the dispute.